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Return Policy

Kalon Athleisure accepts returns and exchanges in accordance with Australian Consumer Law.

This enables you to return for an exchange of the product that is: Faulty, Wrong Size or Damaged.

 We offer a 30 day free exchange policy, we do not offer refunds for change of mind.

To be eligible for a item return and exchange, your product must be: Unworn, In the same condition as sold in the original box and you must have proof of purchase (Order number and Invoice) 

 

HOW TO PROCESS AN ITEM RETURN:

  • Send an email to returns@kalonathleisure.com, the note must include: Your Name, Proof of Purchase and the reason for the return of your item
  • Kalon Athleisure¬†Customer Care team¬†will be in contact within 24/48 Hours and a return label will be sent to you.
  • Print this return label out, affix it to the parcel and pop it into your local¬†Australia Post¬†retail outlet
  • Once we receive the item our Customer Care team will notify you of your new tracking details.

Some key points 

  • If the item¬†has been worn or damaged¬†it will not be accepted as a return
  • Kalon Athleisure do not offer refunds for change of¬†mind and/or Sale items
  • The¬†Kalon Athleisure satchel bag can be used to return an item (please ensure the¬†original label is covered by the return label you print)
  • Kalon Athleisure does not¬†assume responsibility for return items whilst in transit
  • International Returns require a Return¬†Authority number (RA) which our Customer Care team are able to provide
  • International item Returns will attract a return charge payable by the sender